Quality, Environmental, Health and Safety, and Social Responsibility Policy
Mediker – Industrial Medicine LLP is the largest company in the field of industrial medicine in the Republic of Kazakhstan, providing medical services nationwide, including:
- conducting pre-shift/post-shift and pre-trip/post-trip medical examinations;
- providing qualified medical care;
- delivering primary (pre-medical) healthcare services;
- organizing and conducting evacuation of injured personnel from production sites;
- conducting first aid training for customer employees;
- organizing preventive health measures (including seasonal vaccination) for individuals and corporate groups to prevent viral diseases.
The primary mission of Mediker – Industrial Medicine LLP is to deliver highly professional medical services that meet and exceed client expectations, in strict compliance with health, safety, and environmental standards.
Mediker – Industrial Medicine LLP acknowledges its responsibility for the quality of medical services, ensuring safe working conditions, protecting the health of personnel and the public, preserving a favorable environment, and making rational use of natural resources. The company is committed to the following:
- Continuously enhancing customer and partner satisfaction;
- Ensuring compliance with all applicable legal, regulatory, and other requirements at all stages of service delivery;
- Preventing environmental pollution and protecting natural ecosystems;
- Preventing workplace injuries and health deterioration among employees, contractors, and other stakeholders;
- Continuously improving performance in the areas of quality, environmental protection, occupational health and safety, and social responsibility.
Key areas of policy implementation include:
- Maintaining and continuously improving the Integrated Management System in accordance with international standards;
- Investing actively in new business areas and expanding international partnerships;
- Implementing advanced diagnostic and treatment methods based on evidence-based medicine and aligned with current clinical guidelines;
- Enhancing staff qualifications and developing motivation and incentive systems;
- Preventing non-conformities and operational issues through root cause analysis, risk mitigation, and the adoption of best available practices;
- Effectively achieving the strategic goals and objectives set by the company’s Founders.
The management of Mediker – Industrial Medicine LLP assumes full responsibility for the implementation of this Policy through the use of an Integrated Management System in accordance with international standards and commits to communicating it to all relevant stakeholders.
